Privacy policy

1. Data we collect

We may collect what the service needs, such as email, account data, and usage information, plus videos or links you submit for processing. The channel factory also processes the channel id, platform, and public video data needed for monitoring, including title, id, image, duration, publish date, and processing status. Connecting a publishing account such as Instagram processes the account id, display name, the permissions you approved, and the access token required to connect and publish.

2. Why we use the data

• Create and manage the user account.
• Process videos and create the requested clips.
• Monitor YouTube or Kick channels you connect, to find new videos after the factory is turned on.
• Send operational notices about new videos, readiness, or insufficient balance when those functions are on.
• Count usage minutes and manage the plan.
• Connect the publishing accounts you choose and carry out the publish or schedule you request.
• Improve the service and handle failures.
• Protect the platform and prevent abuse.

3. Video files and content

Videos, files, and links you provide are used to perform the requested service. Connecting a channel lets us use public channel data and the technical data needed to find new videos and run the processing you turned on. Upload or channel connection does not give us ownership of the content. You remain responsible for having the rights to the content you submit.

4. Sharing data

Some data may be processed by technical providers we use to run the platform, such as hosting, processing, analytics, and payment. We do not sell personal data to advertisers.

5. Retention

Video files are kept for up to 7 days so processing and download can finish, then deleted under the service retention policy.

Account and usage data are kept for as long as needed to provide the service and meet operational or legal requirements, then deleted or de-identified when there is no legitimate need to keep them.

6. Protection

We apply appropriate technical and organizational measures against unauthorized access, loss, alteration, or unlawful disclosure. Publishing access tokens are stored encrypted and are not shown to users or in report screens.

7. Your rights

Where the law provides it, you may ask what data we process, and request access, correction, deletion, or other applicable rights. You can disconnect a publishing account from Connected Accounts. Disconnecting deletes the stored access tokens for that connection and stops its use. Other deletion requests can be sent from Contact or by following the data deletion instructions.

8. Cookies and analytics

The platform may use cookies and measurement or analytics needed to run the site, understand use, and improve the experience. This policy will be updated if new tools require extra disclosure.

9. Updates

We may update this policy as the service or legal requirements change. The updated version is published on this page.

10. Contact

Privacy questions or requests can be sent from the Contact page.